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iPay88
only provides the merchant (online retailer) with the ability to process
online payments. iPay88 do not own or hold information about the
goods/services you have ordered or the delivery status.
If you
have a query regarding your order, please Contact the Store
remembering to include your transaction information. You should find the
online retailer contact details on their website and the store purchase
receipt.
1. Why I received email from
sales@ipay88.com.my?
2. Why I received email from
iPay88@mobile88.com with subject of "[Company Name] - [Product
Description] Invoice"? i.e. "ABC Sdn Bhd - Handbag
Invoice"
3. I did not make an online
purchase but I've received a confirmation email from iPay88
4. Why Mobile88.Com is on my
billing statement?
5. How do I know if my payment has gone
through?
6. Why my payment was
declined?
7. When will my order be
delivered?
8. I have not
received my order
9. I’ve been unable to contact
the store what should I do now?
10.
How do I cancel my
order and get a refund?
11.
I’ve not received/saved
my confirmation email - can you resend it?
12.
I have a general query
about my order
13.
Which currencies can I make payment in?
14.
I've been billed
incorrectly - what do I do?
15.
What is a Security Code (CVC
/ CVV2) and where can I find it?
16.
What is 3-D Secure
(Verified by Visa and MasterCard SecureCode)?
17.
How do I return the
goods/services I have purchased and get a refund?
18.
My query can't be answered by any of the FAQs - now what do I do? |
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advantages and benefits of iPay88 for you to discover
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